How do I reverse an up-front payment (A/R Down Payment Invoice)

Owned by Bryan Dehler (Unlicensed)
Last updated: Mar 04, 2015
1 min read

Question:

How can I reverse an A/R Down Payment Invoice once it is created?

Answer:

To reverse out an A/R Down Payment Invoice you will need to choose Copy To on the A/R Down Payement invoice and then choose A/R Credit Memo.  Ensure the new document is listing the full amount to credit. Also, make sure that the dates on the A/R Credit Memo are the same as the A/R Down Payment Invoice so that it is reversed out on the same date.