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How can I record an up-front customer payment for goods that will be received at a later date? How can I then apply that upfront payment so it will cancel out their AR A/R balance due?
Answer:
The best way to record this is through an AR A/R Down Payment invoice. The following video covers the process for recording up-front customer payments using AR A/R Down Payment invoices in OBeer.
The 1st half of the video covers how to use AR A/R Down Payment invoice and the 2nd half covers troubleshooting a commonly made error with AR A/R Down Payments.
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You can also follow this link to a basic How-to overview document on AR A/R Down Payments:https://orchestrasoftware.atlassian.net/wiki/display/OOH/How+to+Receive+a+Down+Payment+for+ Receive a Down Payment for Goods